Store Policy
🚚 Pickup & Delivery Fees:
No Cost: Pick-up at North York Location (Doncaster Rd. and Yonge St. ).
**Some additional charges may apply depending on weight and size of item.
Exact location will be given after payment is received.
Base delivery fee: $40 (local)*Please give exact address for shipping costs.
Return & Exchange Policy
Important Notes: All sales are final. Items are sold "as-is" per Bid&Buy policy. Your bid is considered a commitment to purchase if won. If an item is outbid beyond your max bid, you are not charged.
Customer Care
At Bid & Buy your satisfaction is our priority. we're here to make your shopping experience smooth transparent and stress-free - from bidding to delivery.
Order Support:
Have questions about an item in our weekly brochure or need help placing a request?
We're happy to assist!
Email us anytime at: bidandbuy25@gmail.com
Or use our Contact Form for quick inquiries
Live Chat
Look for the chat icon in the bottom corner of the site
Privacy & Safety Statement
At Bid & Buy your privacy and security are our top priorities. We are committed to protecting the personal information you share with us and ensuring a safe, reliable shopping experience when browsing and purchasing through our site.
1. Information We Collect We collect only the necessary personal information to process orders and provide services, including:
Name
Contact details (email, phone number)
Delivery address (if applicable)
Payment information (processed securely through a third-party provider)
Any communication you have with us regarding orders or inquiries
2. How We Use Your Information
We use your information to: Display auction items of interest Communicate about item availability, bids, delivery options, and order status. Fulfill pickup and delivery services. Respond to your questions or concerns improve our website and service offerings
3. Data Protection & Security
We do not store sensitive payment information on our servers. We use secure, encrypted third-party payment processors. Your information will never be sold or shared with third parties for marketing purposes. We take reasonable precautions to safeguard your data against unauthorized access or misuse.
4. Delivery & Pickup Safety
Deliveries are handled by our trusted team with attention to item security and timely service.
All pickups from auction locations are performed securely and documented for accuracy.
Customers are encouraged to verify item condition upon delivery or pickup.
5. User Responsibility & Auction Disclaimer
Bid & Buy is an independent third-party service. Listings are based on publicly available auction items and may be subject to change or cancellation. We are not liable for auction site errors, stock changes, or delays outside our control.
6. Fraud Protection To protect our customers and business:
We verify orders before payment and may request confirmation on high-value or bulk items.
Suspicious or fraudulent activity may result in order cancellation or restricted access to our services.
7. Contact & Questions
If you have any questions about your privacy, safety, or your data, please contact: Bidandbuy25@gmail.com
We appreciate your trust and look forward to helping you find the best deals—safely and securely.
Payment Methods
Etransfer
PAYPAL (Credit Cards)